Support For Kickscooter MAX

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If your Kickscooter Max is not turning on or not charging, please verify that the handlebar cable is connected to the scooter. 

If it's already connected, please disconnect it and reconnect to ensure a secure connection. 

Please refer to the illustration below and see step 2 of the user manual.

No, the seat will only work on the ES series and will not fit the MAX. 

We currently do not have any seat options for the MAX or any available timeline that we can share with you at this time. 

Please double check the connection between the handlebar and scooter to make sure that the connection is secure. 

To change or cycle between the different speed modes, you would need to quickly press the power button until you reached the desired speed mode. 

Tools Required:

• 3mm Allen Wrench
• Philips Screw Driver

1. Unplug the brake light from the bottom of the scooter.

2. Remove the rear fender by removing the 4 screws under the foot pad.

3. Remove the 4 screws on the brake light guide.

4. Remove the 2 screws for the brake light cable. 

5. Lift the brake light wire clips and feed it through the housing.

6. Feed the cable through the rear fender to remove the brake light assembly.

All of our scooters come in beginners mode, to unlock the other speed options, please download our Segway-Ninebot app and go through the safety tutorial to unlock the other speed options. 

If problems persists then please follow below troubleshooting steps:

First, connect to the app, tap the gear icon in the top right, tap “speed settings”, and make sure the slider is at the max. 

Also, when you double click the power button on the KickScooter, it will toggle between 3 speed settings. Green ‘S’ = fastest, Green D’ = middle speed, and ECO = slowest.

Please note that the faster speed settings will deplete the battery more than the slower settings.